Returns & Exchanges
At Sheetal Batra, we strive for complete satisfaction with every purchase; however, if you are not entirely happy, we offer a seamless return and exchange process within 14 days of delivery. Please ensure all items remain in their original condition with tags intact to qualify for a full refund or store credit.
Return Process
- 1.Initiate Request
Log into your account portal and select the order you wish to return, or contact our customer support team with your order number to begin the authorization process.
- 2.Package Your Item
Carefully place the unworn, unwashed items back into their original packaging, ensuring all designer tags and security seals are securely attached.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for verification.
- 4.Inspection and Refund
Once our quality control team receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
